My Garage Door Remote Stopped Working - HELP!

Did your garage door opener remote stop working for some unknown reason? Not to worry - there's probably a simple solution.

Here are some things to look for before you call your local service company and possibly save yourself being charged a service call:

CHECK THE WALL STATION: Most garage door openers have a wall station. Some just have a doorbell type button (if this is you then skip this step). If your operator uses a wall station then there are probably three buttons: an open/close button, a light button and a lockout button. Most people are familiar with the first two buttons, it's the 3rd button we want to look at - the lockout button. If this button is inadvertently engaged it will lockout all of the remotes programmed into the operator. Some wall stations will flash or have a small LED blink if the lockout is engaged. If your wall station has a lockout switch just slide the switch to the unlock position. If the lockout is a button you may have to hold the button in for 3 or 4 seconds to disengage the lockout feature. Refer to your operator manual for directions for your particular operator.

 

CHECK THE BATTERY: It's possible the battery in the remote is weak and not putting out a strong enough signal to activate the operator. Some of the 12-volt alkaline batteries that some remotes use can last 5 - 7 years. Other remotes may use the common 3-volt lithium battery but may only last 2 - 3 years. It's all going to depend on how often the remote gets used.

REPROGRAM THE REMOTE: It's possible the remote has "lost the code" which means it is no        longer communicating with the opener. You'll need to refer to your particular garage door opener manual to determine exactly how to program the remote since every manufacturer is a little different but it's usually pretty easy to do.   

REPLACE THE REMOTE: If you've tried the three suggestions above and the remote still does not work then it's possible the remote may need replaced. This is especially true if you have another remote that does work and these remedies didn't get your other remote to work. If you have more than one remote and you can't get any of them to work (but the wall station does work) then most likely the radio receiver on the operator has failed. A new radio receiver can be added to the operator and your old remotes can be programmed into the new receiver.

If you have any specific questions feel free to leave a comment below or email us directly at store@garagedoorzone.com and we'll try to help you.